Posted from a new iPhone. I’m so ashamed.
Ok, the iPhone is a really slick piece of technology. It also requires iTunes for all of its features to work. If you want an analogy, this is kind of like taking the precision steering of a formula one racer and installing it into a 5-ton garbage truck.
iTunes sucks.
iTunes sucks a lot.
I’ve spent the last 2 and a half hours on the phone with Apple, trying to fix this:
And this:
After a few long exercises in time-wasting* and lots of hold time, we finally managed to solve the first problem, hopefully permanently.
The second problem? Not so much… even re-installing iTunes didn’t help it. It’s just a giant steaming turd of iTunes suckage I have to click through now every goddamned time I plug in my iPhone.
And yes, I made Apple’s techs wait on the phone the whole time it took me to uninstall iTunes (4 uninstallers!), download a new copy from the web, and install it again (one installer with 2 UAC prompts!) If they’re going to release shoddy products, they’ll have to cough up the dough to keep those techs paid when I run into problems. Even trivial problems, in fact, even more so for trivial problems simply out of spite.
I bet if every iPhone user who had problems with iTunes called them up, they’d be rushing to make a new version of iTunes with the shittiness removed. Am I the only one who gets bothered by crappy software that hardly works?
Oh well. The iPhone works, finally, and it’s busy loading itself up with music from my media server.
* No, idiot Apple tech, my default Vista cookie settings are not the cause of the problem, otherwise you’d get 10,000 calls a week about this exact same issue from other Vista users! Engage your brain!
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