Here is the schedule for the 510 route from Seattle to Everett Station. Notice how there’s supposed to be a 510 bus leaving SODO at 4:10, 4:25, and 4:40. I left work a bit early today, completely off the train schedule, so I figured I’d take the short walk to the bus stop at 4th and Cherry and catch the 510 to go home. Even if the freeways were slow, it would still be quicker than waiting 20 minutes for a train to even leave, right?
See, it turns out, that bus schedule is actually a work of fiction. No bus leaves SODO at 4:10. And none leaves at 4:25. They are phantoms, they exist only in the mind.
I arrived at the bus stop at around 4:10, which is plenty of time to catch the 4:10 route (it’s scheduled to arrive at 4th and Cherry at 4:15.) But the bus didn’t show up. Around 4:20, I figured I’d just wait for the 4:25 bus to show up. But it didn’t show up either.
Finally, and at long last, a 510 bus arrived at 4:45, actually on schedule! Amazing. Of course, since the previous two buses had disappeared into the Twilight Zone, it was completely packed. Sardine-packed.
Just to add to the misery, this happens to be a record-breaking heatwave in the Seattle area. Look, we even have a “stagnant air warning“, whatever that is. The poor bus’ air conditioner was trying to keep up, but it was futile.
Then to add insult to injury, when the bus finally arrived at Everett Station around 5:55, it was directly followed by another 510 bus. (Probably the one that was actually scheduled to leave at 4:40. I wager the one I was in was either the half-hour-late one or the 15-minutes-late one.)
Anyway, I wrote a complaint.
The sign at this bus stop says the bus is scheduled for 4:15 and another for 4:30. I arrived at the bus stop at 4:10, but did not see a 510 bus until 4:45.
When the bus finally arrived half an hour late, it was completely packed and very uncomfortable to ride in this hot weather.
When it arrived at Everett Station, another, mostly-empty, 510 bus pulled in directly behind it. I can only guess that this bus was the one that was only 15 minutes late, which was probably only a few seconds behind the half-hour late bus.
I completely understand that traffic issues are beyond your control, but this is the second time that this has happened to me in a short period of time. Is the schedule incorrect, has the 4:15 run been canceled with no notice? If so, both the signs at the stop and the website have the wrong schedule.
If buses are going to be a full half-hour late, I would like some notice of that so I can instead take the train.
Trying to be polite so I actually get a response.